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Our Policies

Our Policies

Acceptable Use Policy

Acceptable Use Policy


We need to keep our products and services running smoothly, quickly, and without distraction. For this to happen, we need help from you, our users.


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Customer Agreement

Customer Agreement


This Agreement governs your initial purchase as well as any future purchases made with PayMyVAT.


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Privacy Policy

Privacy Policy


You own your data, and we're committed to protecting the privacy of your data. Our Privacy Policy describes how we protect your data.


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Bug Fixing Policy

Bug Fixing Policy


PayMyGST makes it a priority to ensure that customers' systems cannot be compromised by exploiting vulnerabilities in PayMyVAT products.


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Security Compliance

Security Compliance


We know you need to validate compliance to trust a cloud service provider. We work hard to get certifications and strive to adhere to widely accepted standards and regulations to keep you at ease.


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Support Response & SLA'S

Support Response & SLA'S


Learn about our support Service Desk, how our customers raise requests and our response time.


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Cloud Security Statement

Cloud Security Statement


Cloud Security Statement details many of the questions that we receive from customers about how we run and secure our Cloud Services.


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Patch Policy

Patch Policy


We will be releasing new maintenance releases for the versions covered by the new Security Bugfix Policy instead of binary patches.


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Copyright And Trademark

Copyright And Trademark


PayMyVAT respects the rights of copyright and trademark holders, as described in this policy.


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Features Policy

Features Policy


When a new feature or improvement is scheduled, the 'fix-for' version will be indicated in the tracker. This happens for the upcoming release only.


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